![s gear 2 charger s gear 2 charger](https://i.ebayimg.com/images/g/PJwAAOSw0e9Uv098/s-l300.jpg)
Another guy shared that his adapter had bit the dust. After announcing an updated model to the Galaxy Fit 2 and the Wireless Charger Trio last month, Samsung has made both products available for purchase. She also informed me that I would have to pay a repair cost for the damage done by their design flaw and that the further information that I was going to receive could not be emailed or texted instead."Ī different user complained that his Gear Live broke in the same way after only four charging cycles. The samsung operator couldn't understand the problem beyond "watch and charger do not connect" and couldn't understand that I did not have a proof of purchase for the watch (I didn't purchase it! And seeing as it goes on sale tomorrow neither has anyone else!).Įventually she managed to create a ticket in their system for someone to call me back sometime in the next 48 hours to tell me where to send the watch or something. No matter, for his situation hardly improved afterwards. He then contacted Google, who was able to connect him to Samsung successfully. Afterwards, he spent time on the phone listening to a recording list menu options before being told no one was available to help. The user who shared the image above contacted support to arrange for a replacement and came to the conclusion that "Samsung can die in a fire." He was unable to find success through Samsung's site due to an inability to find a "model code" that the website insisted on.